Your FRII Newsletter
| August 2008
| | Welcome to the August edition of the FRII Customer Newsletter. While it's hot outside this summer, remember that our Data Center is kept cool and is monitored 24 hours a day for temperature, security and safety. If you have never seen our secure facility, please don't hesitate to contact us for a tour. Make an appointment by calling us at 970-212-0700 and asking for a Voice & Data Consultant.
As usual, we want to thank you for your loyalty and continued support of our company. We continue to make your Internet communications and data security our top priorities.
Sincerely,
The FRII Team
| | | | FEATURE ARTICLE
|
Back to School Basics
August usually means new school clothes, buying books and supplies, class schedules and a much busier day-to-day routine for most. For others it means thousands of students and teachers online at the same time using more bandwidth and upping spam filter settings. Whatever your scenario is, we would like to call to your attention to our school district services in Colorado: Email Vaulting, Professional Consulting Services, Fiber, Spam & Virus Filtering, and more.
An August highlight on Email Vaulting for School Districts and Educators:
Email is now the primary and most effective means of communication for school districts throughout the United States. Administrators, teachers, coaches and parents regularly communicate using email. Many school districts now send and receive millions of email messages each month.
School districts/K-12 institutions are now required to have secure and searchable email records. This is due to a convergence of regulatory changes throughout the United States. For school districts, it includes HIPAA compliance, state enacted Open Records Acts and the recent landmark changes to the Federal Rules of Civil Procedure. The new laws focus on electronically stored information, ESI (especially email). They effectively mandate accountability for handling and timely public access.
The quickly evolving regulatory climate has left many school district IT staffers with a substantial amount of homework. They have the daunting job of selecting the 'right' technology solution for their district and then scrambling to get addendums put into the annual budget. Once budgeted, the IT staff is tasked to implement the new technology, complete testing and provide guidance to others on day-to-day operational aspects.
With FRII's Professional Services team, we can now assist school districts with the implementation of Email Vaulting software and services with painless and seamless integration and support.
| | TECH TIPS & TIDBITS | 
Stay informed and up-to-date on all those technology terms and acronyms.
Please let us know if there are others you'd like to see added here by emailing us at newsletter@frii.com
Terms:
In honor of August and back-to-school, our terms this month will all be A words*.
Anonymous FTP: Part of the Internet's appeal is the huge number of files available for download. Anonymous File Transfer Protocol (FTP) enables anyone to download files from a properly configured FTP server. This allows users without accounts to access files by entering the username anonymous, along with their email address as a password. Because anyone can access files that have been set up for anonymous FTP, Webmasters need to be careful to use it only for files meant for public consumption.
ActiveX: This set of technologies from Microsoft provides tools for linking desktop applications to the World Wide Web. Using a variety of programming tools, (including Java, Visual Basic, and C++) developers can create interactive Web content. For instance, ActiveX technology can allow users to view Word and Excel documents directly in a browser.
ATM (asynchronous transfer mode): This standard packet-switching protocol for transmitting and receiving data uses uniform 53-byte cells. (Each cell has a 5-byte address header and 48 bytes of data.) These short, standardized cells can be processed through a digital ATM switch very quickly, allowing for data transmission speeds surpassing 600 mbps. ATM was designed to support multiple services, including voice, graphics, data, and full-motion video. It also allows telephone and cable TV companies to dynamically assign bandwidth to individual customers.
*Thank you to the CNet.com glossary for some of these definitions.
Ask a Geek! If you have a tech-related question for us and would like to see it answered in our newsletter OR if you're in need of a definition, please email your questions and requests to newsletter@frii.com too!
| | NEWS | In Community News, FRII is proud to announce that we recently designed a web site for CREW (Commercial Real Estate Women) organization and have been actively involved in the organization since last year. In addition to designing their web site, we host the site, manage their Search Engine Optimization (SEO) campaign and we participate as sponsors in their events.
CREW wants you to know about their upcoming Bus Tour:
CREW is organizing the Commercial Real Estate Northern Colorado Property Bus Tour on September 9, 2008.
Leaving from the Ranch with a continental breakfast hosted by Water Valley Land Company, LLC, CREW welcomes commercial real estate brokers, developers and industry business professionals who are interested in the up and coming Northern Colorado Commercial Real Estate Development within the areas of I-25/US Highway 34, Crossroads and Harmony corridor. Other primary event sponsors include Dando Development at Boyd Lake Village; Thompson Ranch Development Company at 2534; Realtec Commercial Real Estate Services along Harmony Road; and McWhinney. The event is free. For more information about this event, please contact call Joni Crist 970-420-2072 or jcrist@nat.com
(Attendees have the chance to win a $500 cash giveaway and other prizes)
| ANNOUNCEMENTS & REMINDERS
| Remember FRII as you make transitions in life or business: if you are a FRII customer and want to upgrade speed or make any changes to your DSL including moving locations, or changing your communication structure, please call FRII before contacting 'the big guys' and let your local ISP and current provider help where we can! We offer many more options than people realize and hope you'll ask us first!
August Kudos:
Judy B. said:
"Dear Lynn, I want you to know how much your help meant to me. You were so calm and professional and you really persevered. You truly were committed to customer service and I always feel that way whenever I talk to anyone at FRII. Thank you Lynn and all of you. ...Get ready for the thank-you dance! This dance is in celebration of small local companies who care about real customer service. FRII you shine like a star in my book. ~Your Fan"
Amy Pezzani, the Executive Director at the Larimer County Food Bank:
"The website transition went fabulous, thank you. ... Ethan did a great job training us." (Ethan recently developed their web site to utilize FRII's Content Management System and trained the Food Bank staff how to maintain their own site.) Check out their great new site at http://www.foodbanklarimer.org/
FRII is now serving Steamboat Springs and the surrounding area through our sister company SpringSips.
Check them out at www.springsips.com
24x7x365 NOC (Network Operations Center)
For business, government and education customers with dedicated services from FRII, we have an excellent NOC to satisfy ongoing needs every day, all day. (dedicated services include: Fiber, T1, Email Vaulting, DS3/OC3, Colocation, VoIP)
FRII Wireless in Downtown Fort Collins is now FREE all the time!
For more information visit http://frii.com/wireless/
FRII is currently seeking advertisers to sponsor the Downtown Wireless Portal. Contact our FRII business team at business@frii.com or by calling 212-0700 for more information.
Employment:
FRII is currently seeking Voice & Data Consultants for our growing Sales team!
Please view our job descriptions at http://frii.com/about/employment.php.
| | | | | QUICK LINKS | myFRII
We built myFRII for you! View your account usage statistics, make sure you are within your limits, update account information, and pay your bill here! | | | FREE 1st hour consultation
with FRII's new
PROFESSIONAL SERVICES TEAM!
Professional Services from FRII allow you to tailor technical answers to your educational, government or business needs. Let us help you understand your requirements, plan with you and design telecommunications and data solutions. Our engineers and technicians are some of the best in the industry.
We would like to offer our committed clients a complimentary 1 hour evaluation to answer your questions and provide recommendations for your organization.
FOR EVERYONE: Refer a friend and get a $10 credit on your account.
| | OFFER EXPIRES SEPTEMBER 15, 2008 | | | |
